Masters of Care and Protection

Quality furniture deserves quality care, that’s what Multimaster provides. Multimaster Australia is an Australian owned and operated business that forms part of the international Multimaster-Uniters group. This gives us access to some of the world’s most respected experts in the care and protection of furniture.

At Multimaster we strive to provide exceptional care and protection not just for furniture, but also for our customers. We want to help our customers to create a healthy home, not just a clean one. That’s why we only supply quality products that conform to the strictest standards of quality, reliability, performance and safety.

Because we know that, even with the best care, accidents still happen, we also offer our customers a range of furniture care warranties to protect against accidental stains and damage.

At Multimaster we don’t just supply some of the best furniture care products available, we also have one of the world’s largest ranges of repair products for leather and timber, with training and support available for professional technicians and repairs.

Whether our customers want clean furniture, a healthy living environment, or professional quality repairs, it is our aim to give them access to the best products available. It was this in mind that we formed relationships with two American based companies: PureCare® and Mohawk Finishing Products. PureCare is one of the world’s leading producers of health and wellness focused products for the bedroom. Mohawk’s extensive range of professional grade timber touch up repair and finishing products are considered to be amongst the best in the world.

Our Mission Statement

Multimaster Australia aims to deliver innovative and flexible solutions to our industry. Our greatest assets are our employees, customers and suppliers. By placing a strong emphasis on partnerships, we work together to successfully exceed our customer’s expectations by providing superior service, delivering environmentally friendly products and operating with the latest technology. We believe partnerships are the key to meeting service commitments, building long-term relationships and satisfying our customers.

Multi-Brand Platform

We have worked hard to create a comprehensive stable of brands that represent the best products available globally.  We supply furniture care products for the full spectrum of furnishing materials, including: fabric, leather, and timber. We also supply a range of bedding essentials to help you to create a healthy sleep environment. Our brands include some of the leading brands in the furniture care industry: Leather Master, GreenGard, Uniters Pure, Uniters Pro, Textile Master, PureCare and Mohawk Finishing.

Multimaster Service

Are you a furniture manufacturer? Would you like to streamline your warranty management system, while still providing superior service to your customers? Multimaster now offers a pay-as-you-go claim management  service to furniture retailers and manufacturers. We have over 12 years experience servicing warranties, during that time we have developed a close relationship with a national network of over 300 furniture cleaning and repair technicians in both Australia and New Zealand.  With the introduction of Brains, our new interactive, cloud-based warranty management system, we have been able to further streamline our claim management process and to provide access to real-time information for all users. So, you can be assured that we will exceed not only your expectations, but also those of your customer’s. More information.

Multimaster Retailer Services

Quality furniture deserves quality care, that’s what Multimaster provides. As a retailer, we offer your customers access to some of the most respected brands in furniture care. And, because we know that, even with the best care, accidents still happen, we also offer your customers a range of furniture care warranties to protect against accidental stains and damage.  All backed up with the level of customer support, for both you and your customers, that only a company with years of experience in the furniture care industry can provide. More information.

Multimaster Trade Services

At Multimaster we don’t just supply some of the best furniture care products available, we also have one of the world’s largest ranges of repair products for leather and timber, with training and support available for professional technicians and repairers. We also have a computerised colour reading and mixing service that can re-create any leather colour. More information.

Customer Support

At Multimaster we strive to provide exceptional care and protection not just for furniture, but also for our partners and their customers. We pride ourselves on providing comprehensive information and assistance. Our website features extensive product information, furniture care tutorials for customers, and care and repair tutorials for professionals. We also provide both in house and on-site training for retailers and technicians. Our friendly customer service staff are always happy to answer any questions you or your customers might have.

Supply connections

Whether our customers want clean furniture, a healthy living environment, or professional quality repairs, it is our aim to give them access to the best products available. It was with this in mind that we formed relationships with three American based companies: PureCare®, RUGGABLE® and Mohawk Finishing Products. PureCare is one of the world’s leading producers of health and wellness focused products for the bedroom. The RUGGABLE 2-Piece Rug System is the decorative flooring solution of the future. The technology makes it possible for area rugs to be washed as easily and frequently as bedding. Mohawk’s extensive range of professional grade timber touch up, repair and finishing products are considered to be amongst the best in the world. Through our long-standing relationship with the Multimaster-Uniters group have access to the one of the most comprehensive ranges of upholstery care and repair products available globally.

Partners

Certifications & Endorsements

Uniters awarded the Women's Choice Award (USA) 2015 & 2016: Uniters are proud to have their Leather Master products recognized by the 2015 Women’s Choice Award as the brand that women trust and recommend most for the protection and repair of leather upholstery, goods and apparel.

PureCare® awarded the Women's Choice Award (USA) 2015: PureCare’s mattress and pillow protectors proudly bear the exclusive seal of the Women’s Choice Award (WCA), allowing women to choose our products with confidence knowing that other women across America have tried and experienced the PureCare brand.

ISO & OHSAS Certificates: Uniters is a ISO certified company who guarantees all their products and services conform to the strictest standards of quality, reliability, performance and safety.

Oeko – Tex® Certification: All PureCare® mattress protectors are Oeko – Tex® Standard 100 Certified.

National Sleep Foundation: PureCare® protectors are the official mattress and pillow protectors of the National Sleep Foundation (USA).

Multimaster contact details
Contact Us

Customer Service
Australia: 1300 885 010
New Zealand: 0800 88 789

Office
Phone: +612 8536 9000
Fax: +612 8536 9001